Supervisor-Operations

Job Description

Job Title: Supervisor – Operations

Location: Colombo

Job Summary:

The Supervisor – Operations will be responsible for overseeing day-to-day operational activities, ensuring smooth workflow, productivity, and adherence to company standards. The role requires effective team supervision, process monitoring, and coordination with other departments to achieve operational targets.

Key Responsibilities:

• Supervise daily operations and ensure tasks are completed efficiently and on schedule.
• Monitor and guide team members to achieve productivity and performance goals.
• Allocate resources and assign duties to ensure smooth operations.
• Ensure compliance with company policies, quality standards, and safety regulations.
• Troubleshoot operational issues and escalate matters when required.
• Maintain operational reports, records, and documentation.
• Support process improvements to enhance efficiency and reduce costs.
• Train, mentor, and motivate staff to achieve operational excellence.
• Coordinate with management and other departments for seamless workflow.
• Ensure customer requirements and service standards are consistently met.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or related field.
• 2–4 years of experience in operations supervision or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Proficiency in MS Office and operational tools/software.
• Knowledge of safety and compliance standards.